Shipping and Delivery Process
The Movie Fashion offers the services globally, and sell our products to each country. After payment clearance, the shipping process takes 10 to 12 business days to get delivered. When we dispatch the product, we send an email that contains order tracking and product shipping details. If you face any issue regarding a delay in time or the shipping has crossed the estimated duration, you can simply contact us to inquire about your shipping details, you will surely receive a quick response from our customer service team.
The Movie Fashion is known for its international services and unique shipping methods. To facilitate our valued customers with convenient shipping, we amalgamate with trustworthy services that incorporates DHL, USPS, TNT, DPEX Worldwide Express, and SKYNET Worldwide Express etc. to keep the customer relaxed and calm we share the order tracking details via email after dispatching the product so that the customer can keep an eye on shipment. In case of an emergency, you are not available to receive your item, you can consign your neighbor to collect the parcel on your behalf. Moreover, you can leave a note pointing the neighbor’s door to avoid redundant delay.
Appropriate Shipping Details
To avoid any inconvenience and to make delivery easy, we depend on the information you provide. However, we expect the correct shipping address, contact details, payment information, and other related details. We do not deliver the item on PO Boxes, APO/FPO address. So, it is essential to provide an accurate physical address.
Order Confirmation Notification
When you place the order at The Movie Fashion, we keep you updated by sending you the notification about the order confirmation and a copy of ordered product invoice. If you haven’t got your product, this implies the registration is failed because of any technical problems, the product will not be shipped till you receive the confirmation receipt.
How to Claim for Damage Product or delayed Delivery
We take every possible step to convey convenient services, however, if the customer couldn’t receive and can’t even track the order during the given time span. The amount would be restored in the PayPal account or credit card, or replacement would be offered.
If you have received a damaged product, or you have any other issue, you are free to contact our support team via email within 7 business day after delivery.
Estimated Delivery Duration
After shipping the product it will take 2 to 5 business days to get it delivered at your doorstep, you will receive an email in which you will find the details of product shipping and tracking ID.
Mark the Item as Gift
In case of any untold hassle, we could mark your package as a gift in order to overlook the governmental red tape and other custom issues. If you have any confusions regarding this, you can have discussion with our support team.
We Ship Through Different Locations
The Movie Fashion is a trustworthy online store deal internationally and operating the services in several Asian countries, UK, USA, and Europe. No matter where you are located we are responsible to deliver the product in the same quality and within the promised time. Before dispatching it to you we send it for quality control test to satisfy ourselves in order to avoid any inconvenience. Moreover, we ship overseas as well to make delivery quicker. We offer an easy return and exchange policy, you are free to share the issue you are facing.