Shipping Policy

Last update on: April 23, 2026

At THE MOVIE FASHION, we want your shopping experience to be smooth from start to finish. This page explains how we handle orders, shipping, and delivery so you know exactly what to expect.

  1. Order Processing

Once you place an order and payment is confirmed, we start preparing your jacket right away. This includes processing, quality checks, and packaging.

This usually takes 1 – 2 business days before your order is shipped.

  1. Transit Time

After your order is shipped, it typically arrives within 10 – 12 business days for Standard Shipping and 5 – 7 business days for Expedited Shipping.
We always try to deliver on time, but sometimes delays can happen due to things like weather, holidays, customs clearance, or courier issues.

  1. Shipping Options

We currently offer:

  • Standard Shipping (10 – 12 business days): Free
  • Expedited Shipping (5 – 7 business days): Available at an extra cost of $30

You can choose your preferred option when placing your order.

  1. Tracking Your Order

As soon as your order is shipped, you’ll receive an email with:

  • Your order details
  • Courier name
  • Tracking number

You can use this to track your package anytime.

  1. Delivery Partners

We work with reliable courier services to make sure your order reaches you safely and on time. The courier may vary depending on your location and availability.

  1. Shipping Address

Please make sure your address is complete and correct when placing your order. This includes:

  • Full address (with house/flat number if applicable)
  • A working phone number

Incorrect or incomplete details may cause delays.

  1. Missed Delivery

If you’re not available at the time of delivery, the courier may:

  • Try delivering again
  • Leave your package in a safe spot
  • Contact you to reschedule or pickup
  1. Packaging

We take care in packing every order, so it arrives in good condition. Your jacket will be securely packed to avoid any damage during shipping.

  1. Delays, Lost, or Damaged Orders

If your order:

  • Hasn’t arrived within the expected time
  • Shows delivered but you didn’t receive it
  • Arrives damaged

Please contact us at sales@themoviefashion.com with your order number. We’ll look into it and help resolve the issue as quickly as possible.

  1. Pre-Orders

If you order an item that’s on pre-order or out of stock, we’ll mention the expected shipping time on the product page.

If your order includes multiple items, it may be shipped together once everything is ready.

  1. Changes & Cancellations

If you need to make changes or cancel your order, please contact us within 12 hours of placing it.

Once the order has been processed or shipped, changes may not be possible.

  1. Taxes & Duties

Any applicable taxes or charges are the responsibility of the customer and may depend on your location.

  1. Need Help?

If you have any questions about shipping, feel free to reach out:

Email: sales@themoviefashion.com
Hours: Monday – Saturday, 09:00 AM – 6:00 PM (PST)

Thanks for choosing THE MOVIE FASHION. We’ll do our best to get your order to you safely and on time.

Company Information:

Business Name: THE MOVIE FASHION
Founded: 2018
Email: sales@themoviefashion.com
Business Hours: Monday – Friday, 09:00 AM – 6:00 PM (PST)