At The Movie Fashion you will feel enchanted whenever you shop with us, as we are delivering the best customer service. We are available every time to sought out your order or shipment issues. Contact at the given contact details.

  • The return and exchange policy is only validated within 14 days, contact with our team at the given email address. The return and exchange facility will not be entertained after 14 days.
  • Customers could cancel their order within 24 hours your amount will be returned back to your account, but if the customer is cancelling the order after 24 hours then they must have to follow the following conditions.
    • 30% of amount will be subtracted, if the customer is cancelling the order after 24 hours.
    • 50% of amount will be subtracted, if the customer is cancelling the order 3 days before shipping.
    • Customers will not be entertained with the order cancellation service after 3 days of order confirmation.
  • In case of size issue the customer could easily contact with us we will replace the jacket with the wanted size. But the handling and shipping cost would be paid by the customer as per the size and weight of the product.
  • If any service or product mistake occurs from our side, like your product is not the same as you ordered product (like pattern, size and color etc.) in that case you can return or exchange the product after 7 working days of shipment. Take the pictures of your product and highlight the issue.
  • If the customer is ordering the exact product in different size, in that case the return and exchange policy will not be entertained.
  • Customers with custom order could not avail the refund policy.
  • The team of product inspector completely examines the jacket before shipping the order; in case of any issue you can simply communicate at the provided email address.
  • We are not taking any additional tax charge; on the other hand each country is having their own custom policies so it will be bear by the customer.